Contact Us

If you have questions about a product, your swing set project or need any assistance, we're happy to help! Many answers are available through our Frequently Asked Questions page. If you have other questions, feel free to contact us by phone or email.

Our normal business hours are Monday-Friday, 8am-4pm Pacific. We are closed on most major US holidays and Good Friday.

Retail Store

Come visit our new retail store in Bremerton, Washington! Shop most of our popular accessories, including many slides and zip lines! See our store location and hours here.

How to Reach Us

By Mail:  PO Box 3026, Bremerton, WA 98310

By Phone (toll free): 1-800-985-7659 (Mon-Fri, 8am-4pm Pacific)

By Fax: 360-626-0173

By Email:

Send us an email and we will typically get back to you within 1-2 business days (many times sooner)!

If you placed an order, you will receive an email when your order ships out. We kindly ask that you wait to contact us about your order status until after the listed lead time provided on the product pages. Thank you! :) 


Top 5 Frequently Asked Questions

Here are the top 5 frequently asked questions we receive, and answers to help! See our complete FAQ for other helpful answers.

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