SwingSetMall.com, a Bremerton, Washington, family-owned e-commerce business selling swing sets, parts and accessories, reports that it has more than doubled its number of customer service representatives and its revenue since 2009.
Bremerton, WA - August 1, 2011 – SwingSetMall.com, an e-commerce business based in Bremerton, WA, has expanded its staff and more than doubled revenue within a two-year period. Successful marketing and business strategies over the past year alone have also enabled the company to accelerate its growth. Family-owned and operated SwingSetMall.com sells swings, slides, climbs, hardware, roof structures, zip lines, and bridges and tunnels, among other swing set accessories for the do-it-yourselfer.
The company’s growth has been consecutive month-on-month during the busy spring and summer seasons, despite the general economic hard times in the United States. Yet, operations continue to expand based on a focus on improving the business to better serve customers. SwingSetMall.com is now the leading provider of residential and commercial playground equipment on the Internet. Customers can choose full swing set packages to build or individual swing set hardware to mix and match as they please.
Glenn Stockton, President of SwingSetMall.com, said, “Solid growth is difficult to achieve in tough economic times, but the expansion of SwingSetMall.com is proof that it can be done through hard work. It is the attentive customer care, a wide selection of products, simplified online shopping, and especially easy website navigation that sets us apart in the market. We plan to continue to focus on making our customers the top priority to secure and expand our market leadership.”
Swing set accessories are offered with either free or flat rate shipping. The company also typically ships products within 48 hours of ordering. It is the consistency of these principles that have led to tremendous growth of SwingSetMall.com, founded in 1989.
All of the hallmarks of customer service are provided by the company, including low price and money back guarantees, live online chat, and comprehensive details on shipping and handling policies. Electronic kiosks provide access to safety information, products based on category, as well as different product lines. For more information, visit the company’s website at www.swingsetmall.com.
Specializing in providing customers with expert advice on its products, SwingSetMall.com has about 1,000 different products for sale, and is continuously growing. The company is the largest provider of swing set accessories and parts online. Founded in 1989 by Glenn and Lori Stockton, the e-commerce business sells swing set hardware for use in schools, parks, and churches as well as families anywhere in the world.