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Warranty
SwingSetMall.com offers a one year (12 month) warranty on material and workmanship defects for the items and component items that ship from our Bremerton, WA warehouse. We specifically do not express or imply any direct warranty on items that ship from other factories or fulfillment warehouses. All such warranties are the responsibility of the shipping entity. However, it is typical that warranties on such items are also for a one year (12 month) period from the shipping date.
This warranty applies only to the use of the items we provide in appropriate settings and for their intended use/s (for example, residentially rated items are not warranted for commercial use).
Typically, digital emailed photo/s that clearly show the item’s defect/s are sufficient to determine correct application of the warranty agreement. Where photos do not make clear the defect/s, you may be required to return the item to the original shipping warehouse - at your expense - to prove the defect/s. Upon accepted proof of defect - and at your option - we will provide replacement (if available), gift certificate credit, or a full 100% refund on defective items, not including shipping and handling costs, within the warranty period.
SwingSetMall.com expressly disclaims liability for any injury, loss, or damage arising from the use of or inability to use an item sold by us. With proper notification and proof of defect within the warranty period, our only obligation is to replace or provide credit for any item that is delivered defective or becomes defective within the warranty period, and this obligation is limited.
For larger items delivered by common carrier shipment (truck), warranted defective products will, at the option of the shipping factory or fulfillment warehouse, be replaced or repaired via warranty service from the manufacturer's field warranty service centers and/or subcontractors.
This warranty applies only to the use of the items we provide in appropriate settings and for their intended use/s (for example, residentially rated items are not warranted for commercial use).
Typically, digital emailed photo/s that clearly show the item’s defect/s are sufficient to determine correct application of the warranty agreement. Where photos do not make clear the defect/s, you may be required to return the item to the original shipping warehouse - at your expense - to prove the defect/s. Upon accepted proof of defect - and at your option - we will provide replacement (if available), gift certificate credit, or a full 100% refund on defective items, not including shipping and handling costs, within the warranty period.
SwingSetMall.com expressly disclaims liability for any injury, loss, or damage arising from the use of or inability to use an item sold by us. With proper notification and proof of defect within the warranty period, our only obligation is to replace or provide credit for any item that is delivered defective or becomes defective within the warranty period, and this obligation is limited.
For larger items delivered by common carrier shipment (truck), warranted defective products will, at the option of the shipping factory or fulfillment warehouse, be replaced or repaired via warranty service from the manufacturer's field warranty service centers and/or subcontractors.