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It is our intent to provide the lowest prices anywhere on the items we sell. If you find a lower price within 30 days of your purchase (in a catalog or on the internet) on ANY ITEM we offer on SwingSetMall.com, just fax or email us the printed or online source and we will match the price.

For full terms and conditions, please refer to our Low Price Guarantee page.

For your peace of mind, we offer a 30-Day Money Back Guarantee on all the non-custom playground parts & accessories we sell. If you are dissatisfied for any reason with the products you receive, items are fully refundable (less shipping) if returned in new, unused, re-sellable condition.

For full terms and conditions, please refer to our Money Back Guarantee page.

SwingSetMall.com offers a one year (12 month) warranty on material and workmanship defects for the items and components that ship from Playset Parts and our Bremerton, WA warehouse. We specifically do not express or imply any direct warranty on items that ship from other factories or fulfillment warehouses. All such warranties are the responsibility of the shipping entity. However, it is typical that warranties on such items are also for a one year (12 month) period from the shipping date.

For full terms and conditions, please refer to our Warranty page.